Testimonials
Customer Service
On-Site and In-Home
20+ years of experience
At Wooden Nickel Refinish & Woodcraft, we take pride in the excellent customer service we provide. We invite you to take a look at what our Billings, Montana customers are saying about us. After reading our testimonials, you’ll see why people choose us as their furniture finishing and repair resource. If you have had a good experience with our business, please feel free to send us your testimonials!
Chinese Monk Chair Repair
Brought 2 Rosewood Monk chairs to Travis which were in pieces. Received them today and both look brand new. Kudos to Travis and his TALENTED CREW for excellent Craftsmanship. Will recommend Travis’s company and work to ALL. Thanks Travis.
Steve J.
Great work
Could not touch it without getting splinters. The bedroom set we had gotten elsewhere somehow did not even have matching pieces. Travis not only made all the pieces match but did an impeccable job refinishing it. Looks like it came off of a showroom floor. He is so easy to work with. He listens to all of your concerns and addresses them in person as well as applying it to your furniture. He is very talented at what he does and is extremely honest. We could not be happier with the work that he did.
Kevin M.
They did a really good job. Done before it was promised. Quality was excellent. Very happy!
Dave G.
So far I have had these folks work on two antique chairs (one rocker with my paternal grandmother’s whale bone corset scratches), rifle stock, and have been thrilled with their work. Alan and I will stop by on Monday to pick out a finish for my mother’s dining room table and chairs, a little worse for wear while in my older brother’s custody. I cannot wait!
I highly recommend them for any refinishing or woodcraft work!
Tracy L.
Did a great install of my Route 66 glass piece created by D&J Glassworks. Thanks Travis. More projects on the way.
Rebecca W.
Don’t wait years to have your family antiques repaired and brought back to life. Travis completely restored a table for me. It was in bad shape but he made it beautiful. I was very pleased with the quality and service he gives his customers. My small table has been in the family for years going back to my grandmother. I’m so happy it is exactly how it should look. Travis stained it just how I wanted it. He does custom staining and his work is excellent. Thank you so much for giving my table a new look and life.
Nancybeth K.
I was so lucky to get referred to Wooden Nickel by Billings Nursery. Travis did a spectacular job refinishing my grandmother’s table and chairs. I still have several projects to take in and would not consider going anywhere else.
Noel
Travis did a beautiful job
Travis did a beautiful job of repairing a piece of custom trim that was chewed up by a dog. You can’t tell that the trim was ever damaged. Highly recommend Travis for any wood restoration!
Barbara S.
Over the Top Grateful
Travis never disappoints! He has done other work for us but now it was time to tackle a front door from a 1935 home in the historic district. It had been painted on the outside a burgundy texture/sand paint and the inside was white. I knew that beautiful wood remained hidden and that Travis and his team could uncover that beauty. Thanks to Travis our front door displays the original beauty that was Intended long ago. But now we need a new screen door to help display the beauty uncovered. Thanks Travis once again! You are a JOY to work with. There is no one else to recommend but YOU! Thanks for excellent service and great communication throughout the process. Your work is priceless but so are you.
Terry and Deb H.
Designs By Deb
Very knowledgeable – incredible refinishing.
Angie A.
We just picked up another piece of beautifully restored antique furniture. Travis and crew did an excellent job, very professional, timely, and affordable. We will definitely be using them again!
Naomi R.
Oh. My. Goodness. I want them to refinish all the wood furniture in my house. They restored an antique dresser that was a family heirloom. The piece was damaged in a cross country move and Wooden Nickel took such good care of it. Their work and customer service is absolutely amazing. I would trust them with any sentimental priceless family heirloom that needed repair or restoration. Can’t wait to have them do more restoration projects for me.
Lydia R.
These craftsmen are great. From rebuilding wooden storm windows to refinishing furniture. Glad we have these fine craftsmen here in Billings.
Nick R.
Travis is such a craftsman and a joy to work with. I have had the pleasure of working with Travis on several projects and recommend them to all my clients. You can’t go wrong with The Wooden Nickel.
Kyle F.
Excellent work, memories restored!
Travis and company do great work, and restore pieces to their once former beauty. We brought in an old cedar chest that has been passed through the family. The chest has a heat mark on top, many dings and scratches, and a broken shelf inside. Not only did they fix all these problems, but they gave the chest a complete makeover, restored the chest to its once former glory, and sanded the inside down to restore a fresh cedar smell! Very happy with the final product, thanks for all the memories!
Josh C.
Travis is an exceptional craftsman! He restored my piano that had sustained substantial damage after a long distance move. I really believed there was no way I could repair or restore my piano and was regretting the decision of taking the piano with me. I considered it a total loss, however, I was entirely mistaken. Travis is a consummate professional. His talent and craftsmanship is hard to come by today, especially in a fast-paced society. Travis takes the time to assure that you, (as the customer) are completely satisfied. He doesn’t take any shortcuts, or make excuses. He uses his skill and talent to address the problem and when he is done, the final results are better than expected. I was amazed at how perfect my piano looked after he fixed it. It actually looked better than it did before I even moved. He added features that improved the overall quality of my piano as well. My piano bench was completely broken and unusable, and he fixed it so well, that he made it even better. Thinking about my wood floors, he placed coasters on the bottom of the legs, so my bench wouldn’t scratch my floors. Also, I have an antique dresser that was also in disrepair, unusable. Travis took the shelves and fixed them, making them like new! He is amazing, an artist, a true craftsman, so rare and difficult to come by today. He could charge a fortune for his labor; from where I come (NY) he could, and would get it too, no questions, yet, his charges are modest and affordable for everyone. How great is that! I highly recommend Travis and hope everyone seeks out his business for their antiques and wooden furniture repairs. Billings, Montana residents you are truly blessed to have a professional craftsman and artist like Travis in your midst. His exemplary work and modest prices are very difficult to come by in other places. If I still lived in New York, I probably would have to save and wait a long time to get the repairs done that I needed. Also, I doubt the results would have come anywhere close to what Travis was able to do. He is a gift to the Billings community. I hope everyone who reads this review takes advantage of his craftsmanship, professionalism, honesty, integrity and artistry. All I can say is THANK YOU!
Sonia K.
I have had several repairs made to desks, doors, and wooden window sills in our building. You would never be able to tell they have been repaired. Wonderful customer service, highly skilled craftsmanship. I will always call Wooden Nickel for any woodworking or repairs in the future.
Mark P.
Want to see what we’ve done?
Check out some of our previous projects
Nestled in the heart of the Big Sky Country, our shop is dedicated to the artistry of crafting quality woodwork that seamlessly combines skill and craftsmanship
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